PRIVACY POLICY
Servgator LTD
Last Updated: February 2026
1. Introduction
Servgator Ltd (“Servgator”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, store, and protect your information when you:
-
Visit our website
-
Purchase services
-
Contact us
-
Use our hosting or software services
This policy complies with:
-
UK GDPR
-
EU GDPR
-
UK Data Protection Act 2018
2. Company Information
Company Name: Servgator Ltd
Jurisdiction: England and Wales
Contact Email: [email protected]
3. Information We Collect
3.1 Personal Information
We may collect:
-
Full name
-
Company name
-
Email address
-
Phone number
-
Billing address
-
Country
-
Tax/VAT information (if applicable)
3.2 Payment Information
Payments are processed via:
-
Stripe
-
PayPal
-
Bank transfer
We do NOT store full credit/debit card numbers.
We may store:
-
Transaction ID
-
Payment status
-
Last 4 digits (where provided by processor)
3.3 Technical Data
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Referring URLs
-
Login timestamps
-
Server logs
3.4 Marketing Data
-
Newsletter subscriptions
-
Communication preferences
-
Advertising interaction data
4. How We Use Your Information
We process data for:
-
Service delivery
-
Account management
-
Billing and invoicing
-
Fraud prevention
-
Customer support
-
Legal compliance
-
Marketing (with consent)
-
Security monitoring
We only process data where there is a lawful basis:
-
Contractual necessity
-
Legal obligation
-
Legitimate interest
-
Consent
5. Hosting & Client Data
For hosting clients:
You are the “Data Controller.”
Servgator acts as a “Data Processor.”
We do not access hosted content unless:
-
Required for technical support
-
Required by law
-
Needed for security investigation
6. Data Sharing
We may share data with:
-
Payment processors (Stripe, PayPal)
-
Cloud infrastructure providers
-
Domain registrars
-
Legal authorities (if legally required)
We do NOT sell personal data.
7. International Transfers
Data may be stored in:
-
United Kingdom
-
European Union
-
United States
We ensure appropriate safeguards are in place.
8. Data Retention
We retain data:
-
As long as your account remains active
-
As required for tax/legal obligations (typically 6 years in UK)
-
As necessary for dispute resolution
9. Your Rights
Under GDPR, you have the right to:
-
Access your data
-
Correct inaccurate data
-
Request deletion
-
Restrict processing
-
Object to processing
-
Data portability
-
Withdraw consent
Requests may be sent to [email protected].
10. Security Measures
We implement:
-
SSL encryption
-
Secure server infrastructure
-
Access controls
-
Firewall protection
-
Monitoring systems
However, no system is 100% secure.
11. Cookies
We use cookies for:
-
Session management
-
Analytics
-
Performance optimization
-
Marketing tracking
Users may disable cookies in browser settings.
12. Third-Party Links
Our website may contain third-party links.
We are not responsible for external privacy practices.
13. Children’s Data
Our services are not directed to individuals under 18.
We do not knowingly collect data from minors.
14. Updates to This Policy
We may update this Privacy Policy at any time.
Updated versions will be posted on our website.